Shipping policy

We aim to deliver your Hairsauce products quickly, safely, and efficiently.

Processing Time
• Orders are processed within 1 to 2 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

Shipping Within Singapore
• Standard delivery: 2 to 4 business days.

International Shipping
• Delivery time varies by destination (typically 7 to 14 business days).
• Customs duties or taxes (if applicable) are the responsibility of the customer.
• All international deliveries are shipped via DHL

Order Tracking
• A tracking number will be provided once your order is shipped.
• If tracking information is delayed, allow up to 24 hours for updates.

Failed Deliveries
• If a package is returned due to incorrect address or failed delivery attempts, reshipping charges may apply.

Shipping Damage
• If your item arrives damaged, contact us within 48 hours with photos, and we will arrange a replacement.